Crypto FAQ
Unlock deeper crypto insights and accelerate growth with AI-driven analytics on our trading platform. Make data-driven decisions to achieve better outcomes.
Your security comes first. At Exo Invexium, our trading platform uses bank‑grade encryption, two‑factor authentication (2FA), and cold storage for digital assets. We comply with strict financial regulations in Indonesia and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step guidance and 24/7 support
- Risk-free demo account to practice with virtual funds
- Smart automated tools that handle the hard work for you
- Start small (from just ) and build your skills as you trade!
Withdrawals to bank cards are typically processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary based on your bank and account verification status.
We generate revenue through premium features and volume-based partnerships with exchanges, not user fees. There are no hidden charges—you’ll always see the exact transaction amount on our trading platform before you confirm.
Yes—Exo Invexium is available in 98+ countries and continuing to expand. During registration, select your country to confirm availability and view local payment methods. We comply with applicable local laws and regulations to keep your trading secure and compliant.
- AI-driven recommendations - Receive tailored coin picks matched to your risk profile
- Ready-made portfolios - Curated bundles (e.g. "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
Our support team is available 24/7 via live chat and by email at info@exo-invexium.com. For urgent issues, the average response time is under 15 minutes.
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Licensed Service
- Registered with [FinCEN, FCA, and CySEC]
- Regular audits conducted by independent third-party firms
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Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your country's laws and regulatory requirements
- KYC verification is required where mandated by local regulations
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Your Funds Are Secure
- Bank-grade security (just like your online banking)
- 95% of assets are stored securely offline (cold storage)
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers via SEPA or SWIFT (0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Support & Care
For any inquiries, please contact our partner broker directly via the official website. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get started. If you experience any issues with your trading partner’s support or trading platform, reach out to us and we’ll work to resolve them.
Support Hours
Our customer support team is available 24/7, around the clock. In the rare event that immediate assistance isn’t available, rest assured our specialists will respond to your request as quickly as possible.
